Frequently asked questions
Why isn't the AI reading my tee sign correctly?
Make sure the whole sign is in frame, well lit, and photographed roughly straight-on rather than from a sharp angle — that's the most common reason a reading comes back wrong or marked uncertain. If a reading still looks off, you can always correct any field by hand before getting your recommendation.
How do I restore my Pro subscription on a new device?
Open Disc Caddie, tap the gear icon on the home screen to open Settings, and tap Restore purchases. That reconnects your Pro subscription using the same Apple ID you originally subscribed with — no need to pay again.
How do I cancel my subscription?
Subscriptions are managed by Apple, not inside the app. On your iPhone, open Settings → [your name] → Subscriptions, select Disc Caddie, and choose Cancel Subscription.
Is my data private?
Disc Caddie doesn't use accounts or logins. A tee-sign photo is sent to our server and, from there, to our AI provider only to read that hole's length, par, and hazards — the photo itself isn't kept afterward. See our Privacy Policy for the full details.